Data and security

The answers a purchasing department asks for, in one place.

Company

Vendor
WELDIA CZECH s.r.o., Mladá Boleslav, Czech Republic. EU company, building Weldia since 2013.
Registration
Reg. no.: 01400711 · VAT ID: CZ01400711
Court
The company is registered at Municipal court in Prague, filing reference C 206077.

Hosting

Production
Frankfurt, Germany (DigitalOcean)
Files
Drawings, documents and invoices in DigitalOcean Spaces, Frankfurt
In transit
TLS on every connection
On-premise
Not offered

Backups

Frequency
Daily
Encryption
Encrypted before upload
Location
Off-site, in an AWS region in the EU
Restores
Restore procedure documented and tested against development environments

Accounts

Passwords
Stored as bcrypt hashes, never in plain text
Sessions
One active session per user across all Weldia apps; sessions end on logout

Licences and buying

Licence
One licence per user
Adding users
The company administrator adds users to a paid licence any time, prorated to the end of the current term
Payment
Card or invoice (proforma), PO number and VAT ID at checkout, quotation PDF

What we store

Account
Name, email, company, billing address, invoices
Designer
Your drawings
WPS
The documents you write, including welder names and qualification references you enter
Purpose
Processed to provide the service. Weldia does not sell or share this data.

Processors

Hosting
DigitalOcean, Frankfurt
Edge network
Cloudflare
Backups
Amazon Web Services, encrypted backups, EU
Email
Mailjet, transactional email
Payments
GP webpay; card numbers never touch Weldia servers
Analytics
Google Analytics, Microsoft Clarity and Meta, on the public website and sign-up pages
Full list
The privacy policy is the authoritative list.

Deletion and questionnaires

Deletion
Account deletion and data questions go to info@weldia.com
Questionnaires
Vendor security questionnaires: completed before for enterprise buyers, answered on request

Not yet

Not available today. Ask us where each one is on the roadmap.

  • Single sign-on (SAML or OIDC)
  • Two-factor login
  • ISO 27001 certification

Questions are answered by the people who build the product. Write to info@weldia.com.

Help pages: Designer help and Weldia WPS.